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Privacy Policy

Leapfrog is committed to protecting and respecting your privacy.

Any questions regarding this Policy and our privacy practices should be sent by email to

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about products, services and general queries, and when you or your staff are due to attend a course or other service with us.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.

  • We may collect, use, store and transfer the following types of information:
  • Identity Data – includes information relating to name, title, gender
  • Contact Data – including information relating to billing address, business address, email addresses, telephone numbers, job title
  • Financial Data – including information relating to bank account details, invoices, payment information, VAT number
  • Technical Data – including information relating to your IP Address, browsing history, about how you use our website and services.

Your privacy is very important to you and us. We shall therefore only use your personal information in the manner set out in this privacy policy. We will only use your personal information in a way that is fair to you. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

Why do we collect it and how is your information used?

We may use your information to:

  • Inform you of new resources available on our website;
  • Process orders that you have submitted;
  • Send you marketing and communications which we feel will benefit your learning
  • Use the statistical web data to make improvements to our site and our communications to you.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. You can unsubscribe from our communications at any time by using the unsubscribe button on our emails or contacting us directly at

Access to your information and correction and rights in relation to your information

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We will only use your information to send direct communications from Leapfrog

At any time, you may review or update the personally identifiable information that we hold about you by asking. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making connections to your information.

If you wish us to remove personally identifiable information from our website and records you may ask. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

Security precautions in place

We have put in place appropriate security measures to prevent your personal information being accidentally lost, used or accessed in an unauthorised way. We will limit access to your personal information to employees, agents or contractors to the extent they have a relevant need to know. They will only process your data on our instructions.

Steps have been put in place to deal with any suspected data breach and we will notify you and any appropriate regulator of any data breach where we are required to do so.

Use of ‘cookies’

The Leapfrog website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

It is possible to switch off cookies by setting your browser preferences.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

If you have any queries related to use of your personal data at Leapfrog please contact

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